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Our business is closely involved in people lives.

We ensure residents receive essential services for their daily life.

At your side in your community

Managing your water services. Distributing energy. Selling electricity and gas. Recycling waste. Our one objective: to create value for the people and the community in which we operate.

Nowadays, innovation is at everyone's fingertips.

Acea sees innovation as the driving force to become more efficient, to raise the quality of life for our customers, to improve services for the residents and the community. Acea has used all this to create a new culture of innovation: an open culture, which everyone can share and take part in.

Our Group serves local communities and their citizens.

We are fully aware of our role of responsibility towards our stakeholders for our major economic, social and environmental impact. This is why our Sustainability Plan is part and parcel of our Business Plan.

The latest news from the Acea world

Stay up to date with the latest news, read the press releases, discover the events and follow us on our social network pages.

Our stories

Technology, sustainability, and talent development: we tell the story of Acea through our people, projects, and initiatives for the local communities.

For the local communities

We manage essential personal services (water, light and power) and for this reason we see safety as one of the most important pillars of our strategies. In pursuing this objective, we work hand-in-hand with institutions, authorities and academic organisations: indeed, it is based on a shared effort that the best results are achieved during every phase of the offering of services, from investments to technological innovations and the management of emergency situations.

Protection of drinking water sources

As the foremost water services operator, in terms of the number of residents served in Italy, we are fully committed to ensuring the protection of our drinking water sources and, at the same time, the safety of our users and the communities; we do this in close collaboration with the local authorities.

The Water Safety Plans (WSP) were set up with a view to preventing and alleviating water risks via an assessment of hazardous events throughout the supply chain. They envisage: risk mitigation, monitoring systems, operating procedures under normal and emergency conditions, water quality control planning, methods for informing the public and the competent authorities .
For Acea Ato 2, the Water Safety Plans concern 100% of residents served by the aqueduct systems managed and the other Group companies are also moving in the same direction.

For Acea Ato 2, the Water Safety Plans concern 100% of residents served by the aqueduct systems managed and the other Group companies are also moving in the same direction.
The safeguarding of water resources is reflected above all through the activity of water resource management, during all phases envisaged by the integrated water service, performed with a view to conserving the water and protecting the natural ecosystems, from the springs to the surface water bodies. We are also engaged in activities concerning:

Recovery of leaks;
Circular economy;
Combatting climate change;
Protection of springs and other sites of community, regional, local interest or natural parks;
Monitoring, and ultimately reducing, internal water consumption.

The doubling of the Peschiera-Capore Aqueduct

Within the scope of interventions for the modernisation, maintenance and safety enhancement of water infrastructures, from 2020 Acea is committed to the construction of a second pipeline for the Peschiera-Capore aqueduct. The project plays a strategic role of fundamental importance in ensuring the resilience of water procurement for the city of Rome.

Learn more about the project

Water quality

We pay close attention to the analytical checks performed on the quality of the drinking water supplied, which play a fundamental role in determining the effects deriving therefrom on people’s health. The main results concerning the quality of the water managed by Acea Ato 2, Acea Ato 5, Gori, Gesesa, AdF, Acque, Publiaqua and Umbra Acque are available online in the dedicated section.

Safety, and prevention, and the management of emergencies and complex situations

We place our resources at the service of the territory, both by sharing the specialist and technical skills of our people with the local organisations and institutions and by guaranteeing our full support to the competent public health, civil protection and public safety Authorities.
We have set up operational procedures and tools for ensuring the maximum level of safety and continuity of the services managed in case of critical events (for example, unavailability of the central systems, breakdowns, adverse weather conditions, peaks in demand and network overloads etc.). Every operational company in the Group has adopted Plans for managing emergencies and intervention procedures and, through the control centres, constantly monitors the status of networks and systems - water and sewer electricity and public lighting - in collaboration with the local authorities.
Each time an event compromises the managed services (damage to the systems and/or networks, water/energy crises etc.), the Group companies notify the competent authorities to facilitate the coordination of interventions.

Moreover, considering the important role covered in the implementation of major infrastructural works, in 2023 Acea signed a National Framework Protocol with the Ministry of the Interior for the protection of legality, aimed at enhancing the collaboration in terms of public security and legality, for the benefit of the socio-economic situation.